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Actual accommodation conditions

According to a government resolution, accommodation is allowed for all those who have no symptoms of covid-19 and can prove that they meet one of the following conditions (this does not apply to children under 12 years):

1. O-N-(T) system
   1. VACCINATION
      The point on vaccination is fulfilled by anyone who proves that: at least 14 days have passed since the last dose of vaccine according to SPC.
      Vaccination is proven by a certificate.
   2. RT-PCR TEST
      The point on negative test is fulfilled by anyone who proves that has passed a RT-PCR test for the presence of SARSCoV-2 virus with a negative result no more than 72 hours ago.
      
      The RT-PCR test can only demonstrate:
      1. a person under 18 years of age,
      2. a person who cannot be vaccinated for health reasons and has a contraindication registered in the ISIN system,
      3. a person who has received at least one dose of the vaccine but 14 days has not passed since the last dose of the vaccine.

      
      A negative test result shall be evidenced by a report from the collection center or a certificate.

   3. PROTECTION PERIOD AFTER THE DISEASE
      The point on past illness is fulfilled by anyone who proves that he has had a laboratory-confirmed COVID-19 disease and has had an isolation period according to the valid emergency measure of the Ministry of Health and since the first positive POC antigen test for SARS-CoV-2 virus or RT-PCR test for virus SARS-CoV-2 no more than 180 days have passed.

      
      The past disease is proven by a text message about a positive test from the testing point or by a certificate.

2. RT-PCR test
   Upon proof of passing a negative RT-PCR test, only persons who are staying for work, business or similar reasons that cannot be postponed may be accommodated.

After fulfilling the conditions, you can stay for a maximum of 7 days.

If you wish to extend your stay, you must meet one of the above conditions again.

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PRIVACY POLICY

• This privacy policy is related to the client's connection to the email campaign, via our website. All personal data will be handled in accordance with the relevant principles of security and confidentiality and in accordance with the General Data Protection Regulation 2016/679 and the relevant national legislation.

ON WHAT LEGAL BASIS DO WE COLLECT AND PROCESS INFORMATION ABOUT YOU?

• When joining our newsletter, we collect and process information about the client based on his consent, which is explicitly requested.
• The client has the right to either agree or disagree with the provision of information and not to provide this information. The client is subscribed to our e-mail campaign newsletter only on the basis of his consent to the provision of the necessary information.

WHY DO WE COLLECT INFORMATION?

• Data is collected to inform clients about news and special offers

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

• To connect to the newsletter campaign, we require all the information that is in the subscribing form to the newsletter - full name and e-mail address of the client.
• During the registration process, we will ask the client for consent to the use of contact details for the purpose of informing about special offers and news.

WHAT TO DO IF YOU WISH NOT TO SHARE YOUR PERSONAL INFORMATION?

• In case that the client does not wish to provide the information required in the process of subscribing to the campaign's newsletter, he will not be able to complete the relevant process and will not be allowed to take advantage of the campaign offer.
• If the client gives his consent, but later no longer wants to use the services, he can revoke his consent at any time by signing out or contacting the employee responsible for personal data protection, see contact details below.

HOW DO WE USE THE INFORMATION?

• The information provided is used to send e-mail campaigns that inform clients about news and special offers.
• For statistical needs in order to prepare a better offer for clients.
• If further processing takes place, your consent will be required in advance.

WHO HAS ACCESS TO SOME OR ALL OF THE INFORMATION WE COLLECT?

• The accommodation provider with which you sign up for an email campaign.
• Hotel reception, sales and marketing department.
• Legal authorities, when necessary.

WHAT ARE YOUR RIGHTS?

• The client has the right to request access to all data concerning him.
• The client has the right to request an adjustment of the data concerning him.
• The client has the right to request the deletion of data concerning him.
• The client has the right to data portability; this means that he can request the data in a suitable format.

YOUR RIGHT TO PRIVACY?

We respect the client's right to privacy. All personal data provided when signing in to the e-mail campaign will be treated in accordance with the relevant security and confidentiality standards and in accordance with the General Data Protection Regulation 2016/679 and the relevant national legislation.

If, after providing personal data, the client requests a copy or wants to discuss, correct or delete it, he can contact us at the e-mail address hotel@goldencity.cz.

POLICY MODIFICATIONS

• We reserve the right to change this Policy at any time and to publish changes without specific notification to the users of the website.

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Secured system

Our website features advanced online security mechanisms. Entering of the credit card details is protected using Secure Socket Layer (SSL) technology, the leading technology in this field. Your information is encrypted and protected using server authentication and data encryption mechanisms.

The system is also hosted in a secure server environment with biometric security mechanisms, a firewall and other advanced technologies to prevent interference and intrusion.

Privacy Policy

The hotel, as data controller, collects and processes personal data for the purposes of bookings and guests’ management, billings and payments, marketing actions and satisfaction enquiries. The data are intended to the hotel and its service providers. You have a right to interrogate, to access, to rectify and to object to the processing by writing to the hotel at the following address:

For more information, please read the hotel privacy policy. (Web host CNIL declaration n°1372618)

Credit card details entering conditions

By entering the credit/debit card details the guest agrees with the pre-authorisation or payment of his reservation that will be done by the hotel, according to the agreed reservation conditions.
The credit/debit card details will be secured by the SSL protocol (Secured Socket Layer) and will never be transmitted over the internet without being encrypted.
Through our secured web pages only these credit cards can be provided: Visa / MasterCard.