Room size: 10 m²
Room size: 10 m²
Room size: 13,5 m²
Room size: 13,5 m²
Room size: 13,5 m²
Room size: 23 m²
Room size: 23 m²
Room size: 23 m²
Room size: 23 m²
Daily menu: hot sausages, boiled eggs, beans in tomato sauce, soup, hard cheeses, salami, ham, pâté, processed cheeses, fresh fruits, vegetable salads, pickled vegetables, white yoghurt, fruit yoghurt, butter, margarine, cereals, salty and sweet pastry, coffee, tea, milk, water, fruit juices
Daily menu: hot sausages, boiled eggs, beans in tomato sauce, soup, hard cheeses, salami, ham, pâté, processed cheeses, fresh fruits, vegetable salads, pickled vegetables, white yoghurt, fruit yoghurt, butter, margarine, cereals, salty and sweet pastry, coffee, tea, milk, water, fruit juices
Free high speed WiFi connection available in all rooms and common areas.
Our reception is opened non-stop. We can guarantee check-in from 14:00 (2 P.M.), early check-in is based on availability. Check-out is until 10:00.
We offer you always actual Czech National Bank exchange rates with only 4% commission fee. Avoid changing at the airport, train stations or in the city center with high commission fees (up to 40%).
Parking is available at the hotel RESIDENCE TABOR. The fee is 20,- EUR / night for a personal car (up to 1.85 m) Reservation of parking is required.
Request parking Parking instructions (pdf)
Pets are WELCOME and free of charge.
Our buffet style breakfast is served from 7:30 till 10:30.
All our rooms are non-smoking.
We can arrange a pick-up from the airport or from all Prague train and bus stations. Prices starting from 250,- CZK / one way.
Request hotel transportFor our guests we also offer laundry and ironing as a paid service.
1. Legal name
1.1 The legal name is GOLDEN CITY, spol. s r.o. , IČO 41195043, DIČ: CZ41195043
2. Terms of delivery
2.1 The accommodated orders a stay in hotel either by e-mail or by filling in & sending electronical reservation form on the website www.residence-bene.cz, or by booking through reservation portals.
2.2 The essential requirements establishing a duly issued order or reservation request are: First name and surname of the accommodated person, contact (phone number, e-mail), date of stay.
2.3 Identification of the person (or persons), to whom the service is to be provided – indication of name and age (if the accommodated person does not specify any other person to whom the service is to be provided, the accommodated person is considered to be this person).
2.4 The order and the reservation become binding at the moment of its electronic confirmation by the hotel to the customer´s email address, unless the hotel´s confirmation implies another condition of the order binding, such as payment of the deposit or payment of the entire reservation online.
2.5 By confirming the order to the accommodated, the hotel creates a contractual relationship between the accommodated and the hotel. The hotel undertakes to provide the accommodated person with service in confirmed scope and time and the accommodated undertakes to pay the hotel the agreed amount of money for the services or to pay the cancellation fee in case they cancel their binding reservation, they do not show or they use the service only partially.
2.6 In case the order made by the accommodated is indefinite or it does not include all the necessary data, the accommodated is obliged to complete the order immediately on the basis of the hotel´s request. If the accommodated person does not complete his/her order immediately within the set time limit, the order is considered not accepted and it will not be the subject of further processing.
3. Cancellation policy and conditions for refund
3.1 The accommodated person has the right to terminate the concluded contract at any time in writing without notice, without giving a reason under the conditions below. The fact that the accommodated person does not come to use the service on the basis of a binding order is also considered a termination of the contract without stating a reason.
3.2 The accommodated person is obliged to pay a cancellation fee to the accommodation provider upon termination of the contract without notice (ie. the price for the provided performance – making a reservation and everything related to it), if the accommodated person terminates the concluded contract under these conditions and for these reservations:
3.2.1 Flexible bookings
3.2.2 Non-refundable bookings
3.3 If the client made a reservation and paid as well
4. Conflict solving
4.1 Based on the amendment to Act No. 634/1992 Coll. on consumer protection, the right to submit a
proposal for out-of-court settlement of a possible dispute to a designed subject of out-of-course
settlement of consumer disputes, which is the supervisory body over consumer protection pursuant to
Act No. 64/1986 Coll.
Česká obchodní inspekce (ČOI)
Ústřední inspektorát - oddělení ADR
Štěpánská 15
120 00 Praha 2
4.2 In accordance with the provision of § 1837 letter j) of Act No. 89/2012 Coll., The Civil Code does not have the right to withdraw from the accommodation contract if the accommodation facility provides performance within specified period.
5. General Date Protection Regulation / GDPR
5.1 The company GOLDEN CITY spol. s r.o., IČO: 41195043, with its registered office at Táboritská 3, 130 00, Prague 3 (“Administrator“) processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th 2016, General Regulation on protection of personal data („GDPR“) and other legislation.
5.2 Personal data are processed only to the extent required by law or to the extent strictly necessary, including basic contact data and identification data of a natural person.
5.3 Any persons who come into contact with personal data on the part of the Accommodation Provider are obliged to maintain confidentiality about the provided personal data as well as about security measures for their protection. Their obligation continues even in the event of termination of their legal relationship with the Accommodation Provider.
6. Hotel rules
6.1 Rights and obligations during stay are governed by the Hotel rules that are posted at the front desk.
6.2 Hotel is entitled to unilaterally and without compensation withdraw from the agreed services in the event that the guest violates these rules, especially the obligation to observe night rest, or if he causes damage to the property of the hotel or property of others.
Actual accommodation conditions
According to a government resolution, accommodation is allowed for all those who have no symptoms of covid-19 and can prove that they meet one of the following conditions (this does not apply to children under 12 years):
A negative test result shall be evidenced by a report from the collection center or a certificate.
The past disease is proven by a text message about a positive test from the testing point or by a certificate.
After fulfilling the conditions, you can stay for a maximum of 7 days.
If you wish to extend your stay, you must meet one of the above conditions again.
PRIVACY POLICY
ON WHAT LEGAL BASIS DO WE COLLECT AND PROCESS INFORMATION ABOUT YOU?
WHY DO WE COLLECT INFORMATION?
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
WHAT TO DO IF YOU WISH NOT TO SHARE YOUR PERSONAL INFORMATION?
HOW DO WE USE THE INFORMATION?
WHO HAS ACCESS TO SOME OR ALL OF THE INFORMATION WE COLLECT?
WHAT ARE YOUR RIGHTS?
YOUR RIGHT TO PRIVACY?
We respect the client's right to privacy. All personal data provided when signing in to the e-mail campaign will be treated in accordance with the relevant security and confidentiality standards and in accordance with the General Data Protection Regulation 2016/679 and the relevant national legislation.
If, after providing personal data, the client requests a copy or wants to discuss, correct or delete it, he can contact us at the e-mail address hotel@goldencity.cz.
POLICY MODIFICATIONS
Secured system
Our website features advanced online security mechanisms. Entering of the credit card details is protected using Secure Socket Layer (SSL) technology, the leading technology in this field. Your information is encrypted and protected using server authentication and data encryption mechanisms.
The system is also hosted in a secure server environment with biometric security mechanisms, a firewall and other advanced technologies to prevent interference and intrusion.
Privacy Policy
Legal noticeThe hotel, as data controller, collects and processes personal data for the purposes of bookings and guests’ management, billings and payments, marketing actions and satisfaction enquiries. The data are intended to the hotel and its service providers. You have a right to interrogate, to access, to rectify and to object to the processing by writing to the hotel at the following address:
GOLDEN CITY s.r.o.For more information, please read the hotel privacy policy. (Web host CNIL declaration n°1372618)
Credit card details entering conditions
By entering the credit/debit card details the guest agrees with the pre-authorisation or payment of his reservation that will be done by the hotel, according to the agreed reservation conditions.
The credit/debit card details will be secured by the SSL protocol (Secured Socket Layer) and will never be transmitted over the internet without being encrypted.
Through our secured web pages only these credit cards can be provided: Visa / MasterCard.
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